Increase customer visits
using direct digital relationship.
connected customer
Customer journey
Customers discover your business by web search, from social media, from 3rd party apps, print media or word of mouth. They visit your website, read reviews, lookup your location, call/ order/ reserve, or just walk-in. They experience the visit, pay for merchandise/ service, and leave.

Do you digitally CONNECT with customers when they visit?

It costs 5x times more to acquire a new customer than to keep an existing one.
customer retention 5x more
retain customers
Thanks to smart devices, customers have many options at their fingertips. You can't just rest after providing the best customer experience. You want to engage with them post-visit and bring them back, as often as you can. Not only that, you also want to take their help in attracting more customers.

You would need a DIRECT digital relationship with customers to engage. Do you have it?

connected customer
Connect, Engage, Grow
Increasing customer retention by 5% can increase profit by 25%-95%.
Harvard Business Review
customer retention
customer spend more

A repeat customer spends 67% more than a new customer.
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On average, 75-80%+ users provide valid contact on SpotIn's Captive Portal.
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